Privacy Policy

Last updated: April 15, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the
Service and tells You about Your privacy rights and how applicable law may protect You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions have the same
meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Application refers to mobile apps published by the Company that link to this Privacy Policy, including Sabnzbd
Remote 2.0, Control Center, Unified Press SA, and Unified Press UK.
Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Soft Serve Consulting (PTY) Ltd., Bain
Str 7, Wellington, 7655, Western Cape, South Africa.
Cookies are small files placed on Your computer, mobile device, or other device by a website, containing details of
Your browsing history among other uses.
Country refers to: South Africa.
Device means any device that can access the Service such as a computer, cellphone, or tablet.
Personal Data means information that relates to an identified or identifiable individual.
Service refers to the Application, the Website, or both.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from Service
infrastructure itself.
Website refers to Soft Serve Consulting, accessible from https://soft-serve.co.za.
You means the individual accessing or using the Service, or another legal entity on whose behalf that individual is
accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may collect information that You provide directly in the Application, including:

Server connection settings (for example URL/IP, port, path, API key, and optional username/password)
App preferences (for example SSL/authentication preferences, queue/history limits, and in-app message preferences)
Usage Data

In Sabnzbd Remote 2.0 and Control Center, this settings data is primarily stored locally on Your device in app-private storage.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s IP address, device type, operating system version, app version, app interactions,
timestamps, crash diagnostics, and other technical diagnostic data.

Information Collected while Using the Application

Our current app functionality does not require collection of precise location data.

Our apps also do not currently request contacts, microphone, or camera permissions for core functionality.

If You choose an optional feature that requires selecting a file from Your device (for example, a manual upload action), the app only uses
the file You explicitly choose.

Third-Party SDKs and Services

Our apps use third-party SDKs that may collect technical and usage data automatically:

Google AdMob (advertising)
Firebase Analytics (usage analytics)
Firebase Crashlytics (crash reporting and diagnostics)

These providers may process data in accordance with their own privacy policies.

Tracking Technologies and Cookies (Website)

We use Cookies and similar technologies on Our Website to support core functionality, measure traffic, and improve user experience.

Cookies may be “Persistent” or “Session” cookies. You can control cookie behavior in Your browser settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain the Service, including monitoring app and website reliability.
To provide core app functionality, including connecting to the SABnzbd server You configure and performing requested
actions.
To improve the Service, including analytics, diagnostics, and troubleshooting.
To provide app messaging, such as maintenance or migration notices.
To serve and measure advertising where ads are enabled.
To comply with legal obligations and enforce legal rights.

How Your SABnzbd Data Is Handled

When You configure a SABnzbd server in the app, requests are sent to the server endpoint You provide using Your configured credentials/API
key.

We do not operate Your SABnzbd server.

Sharing of Your Personal Data

We may share information in the following situations:

With Service Providers: such as Google AdMob, Firebase Analytics, and Firebase Crashlytics to operate, analyze, and
improve the Service.
With Your configured server endpoint: to perform the actions You request in the app.
For legal reasons: to comply with law, regulation, legal process, or enforceable government request.
For business transfers: in connection with merger, acquisition, financing, or sale of assets.
With Your consent: for any other purpose disclosed at the time of consent.

We do not sell Your personal information.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy.

App settings stored on Your device remain until You change them, clear app data, or uninstall the app.
Analytics, crash, and ad-related data may be retained according to provider retention policies.
We may retain data where required to comply with legal obligations, resolve disputes, or enforce agreements.

Transfer of Your Personal Data

Your information may be processed in countries other than Your own, including where Our service providers operate.

By using the Service, You understand and agree that such transfers may occur, subject to applicable safeguards.

Delete Your Personal Data

You can delete app-stored settings by clearing app data or uninstalling the Application.

You can also contact Us to request access to, correction of, or deletion of personal information We control, subject to legal
limitations.

We may retain certain information when required by law or legitimate legal basis.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice where
required before such transfer becomes effective.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests
by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100%
secure.

Our apps support HTTPS and, where user-configured, HTTP connections to third-party servers. If You use HTTP, transmitted data may be
unencrypted in transit.

We strive to use commercially reasonable safeguards but cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If You believe a child has provided Us with Personal Data, please contact Us so We can take appropriate action.

Links to Other Websites

Our Service may contain links to third-party websites. If You click a third-party link, You will be directed to that site.

We are not responsible for the privacy policies or practices of third-party services. We recommend reviewing their privacy policies.

Third-Party Privacy Policies

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the “Last updated”
date.

You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

By email: enquiries@soft-serve.co.za